Growth manager

We’re looking for a Growth Manager to join our VIP department. Your mission is to guide players through their journey to VIP status while creating strong relationships and unforgettable experiences. This role is about communication, strategy, and a human touch that drives engagement and loyalty.

What are you working on?

• At what stage of the project(s)? More than 7 years on the market

Team size and structure?

140

For which tasks (responsibilities)?

• Communicate with Pre-VIP and VIP clients via email and other channels, offering tailored assistance

• Build engagement and loyalty to help users grow into VIPs

• Create personalized strategies and opportunities to increase conversion from Pre-VIP to VIP

• Plan and launch promotional campaigns for the Pre-VIP segment

• Collaborate closely with Support, Product, CRM, and VIP teams to ensure an outstanding experience

What kind of professional are we looking for?

• English level B2+ or higher

• Excellent written communication skills with adaptability for different audiences

• Strategic mindset and ability to handle multiple priorities

• Proactive attitude with a focus on growth, engagement, and loyalty

• Team-oriented and comfortable working cross-functionally

• Goal-driven and results-oriented

• Experience in client relations, retention, or account management

• Knowledge of CS2 core mechanics is a bonus

What are the conditions and bonuses?

🍪 Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back

• Flex schedule with no time tracking, because our goal is results

• Work gear on us, get the tech you need

• Half-year bonus. Twice a year, every mojamer receives a sweet bonus as a nod to our shared achievements

• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation

• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers

• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)

• A squad of PRO&BROs to craft epic gaming worlds with!