Payment Agent (MobCash)

PlanBet , Posted 3 weeks ago

Full time

Negotiable

Remote

We are looking for experienced Payment Agent Specialist to join our payments team and

manage relationships with local banking and MobCash (mobile cash) agents in regions. This role is essential for ensuring efficient payment operations and onboarding of new agents.

For which tasks (responsibilities)?

Assisting with the onboarding process for new payment agents

Day-to-day management of MobCash agents
Ensuring successful integration into the payment methods
Collecting, reviewing and verifying KYC and onboarding documents.
Communicating with agents via messengers and email
Supporting Agents with day-to-day operations and troubleshooting
Collaborating with Risk, Support and Affiliate teams

What kind of professional are we looking for?

1+year of experience in Payments or iGaming

Understanding of P2P payment flows, mobile wallets and agent-based payment models
Experience with onboarding and supporting external agents
Knowledge of KYC
Familiarity with CRM tools
Language Requirement: English: B2-C2
Nice to have experience with, SEA, African regions

Why do we enjoy working here?

Competitive pay based on your experience and professional background
Work remotely from anywhere — we’re fully remote and globally connected
Paid sick days and vacation days
Official holidays — days off
Healthy lifestyle benefits
Opportunity for professional growth
Be part of a results-driven team where knowledge sharing and collaboration are part of our culture
Contribute to ambitious projects in a high-growth company with space to make a visible impact
Learn, grow, and thrive alongside industry professionals with valuable insights to share

Apply