Senior Community & Social Media Manager

At Tilting Point we combine data, technology, talent, and groundbreaking marketing to scale games to success. We are currently seeking a Community & Social Media Manager for the Marketing Team in our Kyiv office!

As the Senior Community & Social Media Manager, you will work closely with the Marketing, Player Support, Live Ops, Creative, and Product Teams in crafting and delivering best-in-class, cutting-edge community and social media programs.

You’ll stay ahead of the competition and have an in-depth understanding of this fast moving and rapidly changing mobile gaming space. You’ll manage a team of community experts and partner with teams across the business to craft strategies, capitalize on market opportunities and launch new high impact initiatives.

For which tasks (responsibilities)?

• Develop strategic plans to grow gaming communities across our portfolio of games (B2C); Prioritize initiatives that positively impact game engagement, retention, acquisition and monetization

• Contribute to go-to-market plans with strong community vision and best-in-class launch and post-launch social campaigns

• Lead our community and social media team; Set team goals and oversee the execution of community and social plans

• Develop and champion new community programs such as VIP, live streaming, direct in-game interactions with players.

• Analyze the impact of community initiatives on game KPIs and develop new plans based on data and player feedback

• Monitor competitive activity and social media trends, constantly evaluate the market; Incorporate best practices in overall content strategy, monitor player sentiment and make necessary shifts to adapt to the changing market and player needs

• Propose new internal tools or adopt 3rd party tools to streamline processes and measure campaign impact

• Champion and lead cross-team initiatives i.e. Social Influencers with the Marketing team, In-Game Campaigns with the Live Ops team, Player Feedback and Sentiment with the Customer Support team

What kind of professional are we looking for?

• Passionate about player communities, mobile gaming, and industry trends

• Broad knowledge of community engagement: from social media networks (Facebook, Twitter, Instagram, Discord, YouTube, Twitch, Snapchat, TikTok) to in-game guilds and alliances, live streaming, social influencers, and VIP relationships

• Independent thinker with leadership and influencing skills.

• Excellent writing, interpersonal and presentation skills

• Analytical: focused on making data-driven decisions and analyzing game impact

• Proactive approach: Keep a pulse on trends and player feedback to ensure an excellent game experience

·       Excellent problem-solving skills; Able to focus on multiple tasks and effectively set priorities among projects while managing time with judgement.

• Completed Bachelor’s Degree in Communications, Marketing, Psychology or another relevant field

• 3+ years of experience in the industry of video gaming, gaming, media.

Why do we enjoy working here?

● Startup environment — where each individual makes a large impact
● Competitive compensation and benefits
● Work with great people on great games that reach millions of people each month

What are the conditions and bonuses?

Office located in Hub 4.0., Podil, Kyiv

Health Insurance