Middle
Full time
We are looking for a Technical Support Engineer to join the development team of a global payment ecosystem for the gamedev industry.
For which tasks (responsibilities)?
Configuring and maintaining the payment system (operations support);
Informing partners about issues, outages, and scheduled maintenance;
Monitoring and responding to incidents;
Onboarding new partners, including both merchant clients and payment solution providers;
Communicating with system administrators, developers, and product managers;
Assisting with reconciliations and analyzing discrepancies.
What kind of professional are we looking for?
3+ years of experience in e-commerce;
Proficiency in SQL;
Experience in payment services or major digital service merchants;
Understanding of bank card payments and other payment methods;
English level Intermediate or higher.
Why do we enjoy working here?
Flexible work schedule with the ability to adjust working hours and work remotely from any city;
A strong internal community: we are all passionate about what we do;
A growth-oriented environment: work alongside top professionals and benefit from a well-developed mentorship system;
Competitive salary based on interview results.
Area of Games
Company type: product
Employees: 501-1000
Platforms: PC, Mobile, Console
Genres: Adventure, Role-playing, Shooter
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