Community Manager

Crazy Panda is a company of creative people truly dedicated to their work and driven by their passion for innovation. Our team does not merely reproduce already well-known ideas, but create games always striving to implement innovative concepts!

Games from Crazy Panda always feature amazing worlds and unforgettable adventures. Our games are born to become hits. We constantly strive to make players gaming experience as interesting and well-designed as possible. Therefore, our games are adapted to all mobile browsers, and available in all popular social networks.

We invite professionals interested in game development join our team and become part of fascinating game development process!

Над чем работать?

• Жанры: Экшен, Приключения, Головоломка, Гонки, Ролевые, Симуляторы, Стратегии, Музыкальные, Спортивные, Шутер, Карточные/Настольные, Казуальные, Аркады, Файтинг, Платформер, Казино, Обучающие, Викторины, Словесные, Приложения, Детские игры, MMO
• Платформы: Mobile, Browser, Social, VR, PC, iOS, Console, Android, VR/AR, AR

Размер и структура команды?

500

На какие задачи (обязанности)?

• Develop and execute plans for community engagement and communication in relation to brands, content, and events

• Oversee a growing team of external moderators

• Create and manage documentation for processes and guidelines for CMs and volunteer moderators to follow

• Establish open communication with the community at large

• Work directly with community leaders and groups in developing events, outreach programs and more

• Work with other departments such as P&E, Programming and more to develop community events and communications

• Spot trending issues and track and report community sentiment with recommended actions

• Manage and execute a community calendar in collaboration with other departments

Какого профессионала ищем?

• 3+ years professional experience in a community management role

• Bachelor’s or equivalent in communication, marketing or related field

• Previous experience with user moderation, particularly with de-escalation and mediation

• Excellent written and oral communication skills

• Strong organizational skills and an independent, self-motivated work style

• Good understanding of social platforms, their content formats and culture.

• Understanding of Adobe Creative suite a plus.

Почему у нас приятно работать?

Contract