Senior Retention Manager

We’re a fast-growing startup in the iGaming space with big ambitions and exciting plans ahead. Our team is made up of experienced professionals who move quickly and think boldly — and right now, we’re building a next-level affiliate program from scratch.

We’re looking for a Retention Manager who’s ready to take full ownership of retention strategies across multiple channels. You’ll play a key role in building and executing high-impact campaigns that drive user engagement and loyalty. From planning to performance analysis, you’ll be the brain behind keeping our players coming back for more.

What are you working on?

• The name of the project(s): Gambling/Betting Project
• Genres: Casino

For which tasks (responsibilities)?

• Design and implement multi-channel retention campaigns using email, SMS, push notifications, and direct communication.

• Monitor campaign performance and optimize strategies to meet retention and engagement targets.

• Collaborate with cross-functional teams to align retention efforts with broader marketing and product goals.

• Leverage data and insights to fine-tune campaign messaging, timing, and targeting.

• Continuously test new ideas to improve customer lifecycle performance and reduce churn.

What kind of professional are we looking for?

• Strong analytical mindset and high comfort working with numbers.

• Excellent problem-solving skills with the ability to quickly identify and implement solutions.

• Creative thinker who brings fresh, innovative ideas to retention strategies.

• Proactive and self-motivated, able to work independently in a fast-paced, evolving environment.

• High attention to detail with the ability to process and organize complex data.

• Strong communication and interpersonal skills, especially in cross-team collaboration.

• Bonus points for experience working with Asian markets, especially Vietnam.

Why do we enjoy working here?

• Energetic, friendly, and young team 

• 100% remote work 

• Competitive salary in USD 

• Paid vacation and sick leave 

• Flexible schedule

• Minimal bureaucracy and a fast decision-making environment 

• Freedom to bring your ideas to life and grow professionally